All Systems Operational
Europe Operational
UK Therapy Service   ? Operational
UK Therapist Portal   ? Operational
UK Public Website   ? Operational
North America Operational
US Therapy Service   ? Operational
US Therapist Portal   ? Operational
US Public Website   ? Operational
3rd-party services Operational
Email sending through AWS   ? Operational
Text messaging by Twilio   ? Operational
Cloudflare LHR - London, United Kingdom   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 26, 2017

No incidents reported today.

Sep 25, 2017

No incidents reported.

Sep 24, 2017

No incidents reported.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.

Sep 21, 2017
Resolved - This incident has been resolved.
Sep 21, 18:41 BST
Identified - Please note that due to a power outage at our UK headquarters there might be a delay in answering telephone calls. This does not affect our websites, online services or emails. We expect to back to normal operations by tomorrow morning. Sorry for any inconvenience.
Sep 21, 16:04 BST
Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017
Resolved - This incident has been resolved.
Sep 15, 12:41 BST
Monitoring - Things should be back to normal, but we're keeping a close eye on it. Sorry if you were affected by this.
Sep 15, 11:58 BST
Identified - We're spinning up more resources to take up the load, so we should be back to normal shortly.
Sep 15, 11:15 BST
Investigating - We are currently investigating reports that one of the servers hosting our therapy service is running slowly. We will post further information as soon as we have it.
Sep 15, 10:34 BST
Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017
Resolved - This incident has been resolved.
Sep 12, 11:41 BST
Monitoring - The launch of our new public website created some issues with US visitors being directed to our UK site. We have a fix in place for this now, but we're monitoring the situation.
Sep 11, 21:09 BST